Lost properties - Arriva Italia - Torino
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Lost Properties

Lost something?

If, getting off the bus in one of the bus stations or stops, you realize that you have forgotten a personal object, ask for support by filling out the form below.

In case of a favorable response to the request, you can agree on the time for the collection of the material with the Contact Center’s staff. The custody of the objects will last the time strictly necessary for the return.

The service is of a commercial nature and does not replace the provisions of current legislation. (Civil Code art. 927)

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Most frequently asked questions

The practice inherent in a Lost Object is kept open for five working days. If the object is not found within the reporting period, the report is archived.

If you lose something on board a bus, bus stop or bus station you can fill out the dedicated form in order to check if it was found and delivered to the office. In case of positive feedback it will be possible to agree with the office the time for the withdrawal of the object.

In the event of a favorable response to the request using the form, you can collect the lost item in the following ways:

  • Grugliasco office: Tuesday 9.00 -12.00 | Thursday 14.00 – 17.00 | Saturday 9.00 – 11.00
  • Offices in Pinerolo, Susa, Perosa Argentina and Pont Saint Martin: agree on the times for the collection with the staff of the Contact Center.

If you find a lost object you can contact our Call Center on 035289000 by reporting the find and agreeing the best way to send the object to the office.

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In case the problems still persists you can contact the operators of the Contact Center for assistance in order to complete the sending of the request.

The form cannot be forwarded without accepting the processing of privacy data, as, in order to process the request, authorisation for the processing of data is required. For more information visit the page www.arriva.it/societa-trasparente/